d77 Privacy Policy

Introduction

At d77, your privacy is a fundamental priority. This Privacy Policy explains in clear, plain English how d77 collects, processes, stores, and protects the personal information you provide when using our platform — whether you are browsing our cricket betting markets, playing slots, enjoying live casino games, or managing your account.

By accessing or using d77's website and services, you acknowledge that you have read and understood this policy. We encourage all players — particularly those in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh — to review this document carefully before registering or depositing.

Information We Collect

When you register and use d77, we collect certain personal information to provide, operate, and improve our services. The categories of information we collect include:

• Identity information: full name, date of birth, and a copy of a government-issued identity document for account verification purposes.
• Contact information: email address, phone number, and physical address (city and district within Bangladesh).
• Financial information: payment method details (such as bKash, Nagad, or Rocket mobile wallet numbers, or bank account references), transaction history, and deposit and withdrawal records.
• Technical information: IP address, device type and identifier, browser type and version, operating system, session timestamps, and geolocation data.
• Behavioural information: game play history, betting patterns, bonus usage, wagering activity, preferred game types, and customer support interaction records.

We collect this information directly from you at registration or during your use of the platform, automatically through cookies and tracking technologies, and — where required — from trusted third-party identity verification providers.

How We Use Your Information

d77 processes personal data only for specific, legitimate purposes. We do not sell your personal data to third parties. The purposes for which we use your data include:

• Account creation and management: to set up and maintain your d77 player account, verify your identity, and process deposits and withdrawals via bKash, Nagad, Rocket, Dutch-Bangla Bank, and other supported payment methods.
• Service delivery: to facilitate your access to cricket betting, live casino, slots, crash games, fish shooting, and all other d77 game content.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent transactions, money laundering, and other unlawful activities, and to maintain the integrity of the platform.
• Responsible gaming compliance: to monitor gaming activity, enforce self-exclusion requests, apply deposit limits, and support players who may need assistance through our responsible gaming programme.
• Communications and marketing: to send you account notifications, deposit confirmations, promotional offers (including Eid and Pohela Boishakh bonuses), and platform updates — where you have given consent or where we have a legitimate interest to do so.

Cookies and Tracking Technologies

d77 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, maintain your login session, and analyse platform usage. Cookies are small data files placed on your device. Some cookies are strictly necessary for the platform to function (for example, session authentication cookies), while others are used for analytics and performance measurement.

You may control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of specific features on the d77 platform. We do not use cookies to track your activity on third-party websites outside of d77.fun.

Sharing Your Information

d77 does not sell, rent, or trade your personal data to any external party for marketing or commercial purposes. We may share your information with third parties only in the following strictly limited circumstances:

• Payment processors and financial institutions: to process deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks such as Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. These processors operate under strict contractual and data security obligations.
• Identity verification and KYC providers: to fulfil our Know Your Customer obligations, we may share identity documents with approved verification partners who are contractually bound to use your data solely for that purpose.
• Legal and regulatory obligations: we may disclose personal data to law enforcement authorities or regulatory bodies when required to do so by applicable law, court order, or official government request.

All third-party service providers who handle personal data on d77's behalf are contractually required to maintain confidentiality, implement appropriate technical security measures, and process data only as instructed by d77.

Data Security

d77 employs industry-standard technical and organisational security measures to safeguard your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers, encrypted storage of sensitive personal data, access control policies that restrict internal access to personal data on a strict need-to-know basis, and regular security monitoring and vulnerability assessments.

While we take every reasonable precaution, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, d77 will notify affected players promptly and take all appropriate remedial action.

Data Retention

d77 retains your personal data for as long as your account remains active and for a period thereafter as may be required for legal, regulatory, or operational purposes — including to resolve disputes, prevent fraud, and comply with applicable record-keeping obligations. When personal data is no longer required, it is securely deleted or anonymised in accordance with our internal data management procedures. You may request deletion of your account data at any time by contacting our support team at [email protected], subject to any overriding legal retention obligations.

Your Privacy Rights

As a d77 user, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]:

• Right of access: you may request a copy of all personal data we hold about you, free of charge, within a reasonable timeframe.
• Right to rectification: if any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: subject to applicable legal retention requirements, you may request the deletion of your personal data from our systems.
• Right to restrict processing: in certain circumstances, you may request that we limit how we use your personal data while a concern is being investigated.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time, and we will cease such processing immediately upon receipt of your objection.

We will respond to all valid data rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you promptly.

Third-Party Payment Providers

When you make a deposit or withdrawal on d77 using bKash, Nagad, Rocket, Upay, Visa, Mastercard, or any other supported payment method, your financial transaction is processed by that payment provider under its own terms of service and privacy policy. d77 does not store complete card numbers or full mobile wallet credentials on our own servers.

We encourage you to review the privacy policies of bKash, Nagad, and Rocket independently, as their data handling practices are governed by their own legal frameworks. d77 is not liable for the privacy practices of these independent third-party services.

Age Restriction and Minor Protection

d77 is strictly an adults-only platform. Only persons aged 21 years or older are permitted to register, deposit, and play on d77. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate parental consent, we will take immediate steps to delete that data and close the relevant account.

Changes to This Privacy Policy

d77 may revise this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When material changes are made, we will post the updated policy on this page and update the effective date at the top of the document. Where the changes are significant, we may also notify you directly via email or via an in-platform notification.

Your continued use of d77 following the posting of any revised Privacy Policy constitutes your acceptance of that revised policy. We recommend that you check this page periodically to stay informed of how d77 protects your personal data.

Contact Us About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy, about the way d77 handles your personal data, or if you wish to exercise any of your privacy rights, our data support team is available 24/7 to assist you.

Email: [email protected]